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FAQs about Bee by the Sea

I received a damaged/missing product; how do I make a claim?

Please contact info@beebythesea.com.  Please include what was missing or damaged, and provide photos of damaged products, including the shipping box.

I had a customer return a product, what do I do?

Please contact info@beebythesea.com for further instructions.  Keep the product until we contact you, please.

Do your products have a shelf life?

Yes, we aim to keep the naturally derived preservative levels in our products as low as possible. Products ordered should be sold within 6 – 8 months of receipt.  Your customer should use their product within the recommended time stated on the open jar symbol after opening.

How do I place an order?

You can place an order through the wholesale portal on our website, by phone, email (info@beebythesea.com), or your designated Territory Manager if your area has one.

What is your minimum order amount?

The minimum order amount for all wholesale orders is $250 (before tax, shipping and after any applicable discounts). All products are subject to a minimum order quantity of 4 units except for lip balm with a minimum order quantity of 6 units. Minimum order quantities do not apply to gift sets.

Body Washes usually contain more ingredients, including a moisturizer, which makes them a great mild cleanser for dry or irritated skin.

Body wash bars offer the best of both worlds. They have the cleansing power of a bar soap to help remove dirt and impurities. They also contain gentle moisturizing ingredients often found in liquid body washes to soothe and treat the skin.

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Free Shipping
On orders over $750

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Money back guarantee
30 days

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Made in Canada
Proudly Canadian company

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