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FAQs about Bee by the Sea
I received a damaged/missing product; how do I make a claim?
Please contact firstname.lastname@example.org. Please include what was missing or damaged, and provide photos of damaged products, including the shipping box.
I had a customer return a product, what do I do?
Please contact email@example.com for further instructions. Keep the product until we contact you, please.
Do your products have a shelf life?
Yes, we aim to keep the naturally derived preservative levels in our products as low as possible. Products ordered should be sold within 6 – 8 months of receipt. Your customer should use their product within the recommended time stated on the open jar symbol after opening.
How do I place an order?
You can place an order through the wholesale portal on our website, by phone, email (firstname.lastname@example.org), or your designated Territory Manager if your area has one.
What is your minimum order amount?
The minimum order amount for all wholesale orders is $250 (before tax, shipping and after any applicable discounts). All products are subject to a minimum order quantity of 4 units except for lip balm with a minimum order quantity of 6 units. Minimum order quantities do not apply to gift sets.
Body Washes usually contain more ingredients, including a moisturizer, which makes them a great mild cleanser for dry or irritated skin.
Body wash bars offer the best of both worlds. They have the cleansing power of a bar soap to help remove dirt and impurities. They also contain gentle moisturizing ingredients often found in liquid body washes to soothe and treat the skin.