SHIPPING COST
We offer a flat rate shipping fee, and free shipping over $100 (before applicable taxes and after coupons and discounts.)
- Ontario $12
- Rest of Canada $14
- Continental US $16
We do ship internationally. For international shipping inquiries please contact us at info@beebythesea.com or call 1 (866) 795-5139.
Yes, we do ship through the winter! However, we do not ship when temperatures are below -5C / 23F. We look at temperatures both here in Orillia, Ontario, and the shipping destination. We ship as soon as temperatures are favourable in both areas. This means that there may be a slight delay in extreme cold climate areas.
RETURN POLICY
RETURN POLICY FOR ONLINE PURCHASES
Please contact us at info@beebythesea.com or by phone at 1-866-795-5139 before returning any items.
Please return unopened/unused items with your original receipt for a full refund less any shipping charges. Return of unopened/unused items are at the purchaser’s expense.
Claims for damaged or incorrect items must be made within 3 days of receipt of your order. Send photos of damaged product, including shipping box to info@beebythesea.com.
For any other return not outlined above please contact us.
DAMAGES AND RETURNS
If you have items missing, incorrect or damaged, please contact us at info@beebythesea.com.